FAQS

 

General

Are your jams and preserves handmade?

From fruit and vegetable peeling and prep to measuring sugar and labeling jars, we do everything by hand and believe this makes us unique.

Do you make custom orders?

We can make custom orders which includes your personalised flavour and label.  Please get in touch to organise this arrangement.

Do you have any wedding favours?

We can supply you with wedding favours in mini or full-sized jars. You pick the flavour and your label wording and we will look after the rest. Please get in touch to organise this arrangement.

Do you supply catering sized tubs?

We supply catering tubs to restaurants and delicatessens around Ireland. Please get in touch to organise this arrangement.

Why don’t you supply supermarkets?

We don’t supply supermarkets as we are luxury hand made brand. We will always seek out stand alone, family owned shops to supply our goods to.

Do you supply hotels?

Yes we do. We currently are the preserve of choice at the world renowned Adare Manor.

Do you do gift boxes and hampers?

We supply gift boxes and hampers from our mini sleeve of 3 jams to our luxury box of 10.

 

Shipping

Who ships our products?

For Irish and UK shipping we use Fastways and GLS Couriers.

For Mainland Europe and Rest of World we use DHL.

How is shipping calculated?

For Ireland and the UK shipping is a standard price for products between 0 and 30kg meaning if you buy 1 product or 15 jars the shipping will be the same amount.

What are your shipping costs?

Ireland: €5.50 for 0-30kg

UK: €12.50 for 0-30kg

Mainland Europe: €25.99 for 0-3kg | €49.73 for 3-10kg | €70.53 for 10-20kg

USA: €41.03 for 0-3kg | €77.15 for 3-10kg | €123.35 for 10-20kg

Rest of World: €50.56 for 0-3kg | €98.40 for 3-10kg | €165.20 for 10-20kg

Do you ship large orders?

If you wish to order 30kg+ worth of products from Ireland & the Uk OR 20kg+ worth of products from anywhere else in the world, please get in touch to organise this arrangement.